SUPPORT

We are a Fully Managed IT Service Company.

But for us, Managed Services doesn't mean one size fits all.

Our solutions are tailor-made and this approach has resulted in a customer retention of over 98% for the past 10 years. We pride ourselves on being the last technology partner you'll ever need.

 

Every client we support receives…

Dedicated Customer Support Team

Proactive Technology Management

Reporting & Data-Driven Insights

 

On-Site Field Service Engineer Solutions

Remote Security Management & Monitoring

Backup & Disaster Recovery Services

 

Our goal is to provide you with the peace of mind needed to run your business as effectively as possible, knowing your technology is being taken care of.

Our talented support team is highly familiar with any problems that may arise, and are delighted to help you solve them. The typically frustrating support you may have experienced with other providers is nonexistent with Kotman Technology.

A cornerstone of the Kotman Difference is doing our work in a way that doesn’t interfere with yours.

What Our Clients Are Saying

See what our clients in Fresno, Clovis, Visalia, & beyond have to say about our IT support services.

 
 
Testimonials

“Jacob was very helpful and professional. He was able to perform his task fluidly and proficiently to integrate the new 365 on the laptop and cell phone. He was able to answer all my questions and/or help me to find resolve.”

–Christopher V.

April 7, 2022

“Kayla was very helpful when I called to inquire about my help ticket. She was polite and informative so I knew what was going on and what to expect. Chris was also very helpful in explaining Kotman's intentions when resolving a recurring issue, and he worked quickly so I could continue with my work day.”

–Osa G.

April 12, 2022

“Great service as always!.”

–Matt B.

April 14, 2022

“Quick fix for a scary problem. Thank you, Team Kotman.”

–Andy B.

April 14, 2022

“Friendly & polite, quick and very responsive customer service. Amazing!.”

–Nick R.

April 22, 2022

“The tech named Patrick did the most outstanding job of being on top of the matter at hand. great job.”

–Westgater Apartments

April 27, 2022

“Great Service!!!”

–Oscar M.

March 31, 2022

“The team responded quickly and was thorough. They were patient with me during this experience.”

– Nathan H.

March 23, 2022

“Glen….that Glen just patiently listens, takes over the laptop and fixes it. Then he just kindly asks, ‘how often do you restart compute?’ He doesn’t gasp at the answer but just calmly reminds me to update the computer every week and not just close the lid. Thank you, Glen!”

– Wilma H.

March 11, 2022

“Kotman is awesome and handles any issue we bring to their attention.”

– Chad G.

March 09, 2022

 

Ready to experience the Kotman difference?