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Guide to Proactive IT Support: A Paradigm Shift from Reactive Support
Today's rapidly evolving digital landscape calls for a customer support approach that's proactive rather than reactive. Proactive IT support offers a fresh perspective, allowing the support team to predict and prevent customer issues before they occur.
How to be Ready for the FTC Safeguards Rule Deadline
While the extended deadline does offer some reprieve, it is far from a grace period. As we get closer every day to June 9th, it becomes even more of an opportunity to work towards securing your customers' data, thus strengthening your business.
Business Continuity and Disaster Recovery Planning for It Professionals
If an organization is unprepared for a disaster, it can lead to data loss, damage to infrastructure, reputation, business areas, and sensitive data getting into the wrong hands.
Maximizing Business Success with Cloud-Based CRM Solutions
Businesses of all sizes are relying more and more on technology to manage their customer relationships. Customer Relationship Management (CRM) solutions have become an essential tool for businesses to maintain and improve their customer interactions.
Network Security Best Practices for Remote Work
When employees work outside of the company's physical premises, they are more vulnerable to cyber threats, and their devices and networks can become entry points for malicious attacks.
How Managed IT Services Can Help Your Business Scale
As businesses grow and expand, so do their technology needs. To keep up with the demands of a growing business, it's important to have a robust and scalable IT infrastructure in place.
The Top 9 Cybersecurity Threats Facing Small Businesses Today
Cybersecurity is a critical concern for businesses of all sizes, but small businesses may be particularly vulnerable to cyber attacks due to their limited resources and lack of expertise in this area.
How to Avoid the 4 Points of a Social Engineering Attack
Using deception to persuade people into revealing confidential information, social engineering is a frequent tactic of scammers. By tricking users into disregarding security protocols, these attacks can cause substantial damage if left undetected.
The Impact of Risk Evaluation on Your IT Infrastructure
Risk assessment is a pivotal aspect of any IT system as technology advances. Companies that want to safeguard their data and information from cyberattacks, malicious software, and other threats must understand how this process can protect them digitally.
Safe Tips for Removing Old Technology
Technology evolves at such a rapid rate that devices become obsolete in such a short time. As a business owner, it's essential to securely discard and purge aged technology before transitioning to more current ones.